Heat Pump Repair in Hendersonville, TN
A heat pump heats and cools your home, so a problem can affect your comfort in every season. Gentry Heating and Cooling provides heat pump repair for Hendersonville homeowners and nearby communities, including Old Hickory, Gallatin, White House, Nashville, Hermitage, Mt. Juliet, and Goodlettsville.
You do not need to diagnose the problem before you call. Tell us what the system is doing, and we will evaluate it and explain your options before any repair is approved. We work on all brands and system types.
Frozen or Iced-Over Heat Pump
Some frost on the outdoor unit can appear in cold weather, because heat pumps run a defrost cycle. If the unit stays covered in ice, or the ice keeps building while your home is not staying warm, schedule a visit. Avoid chipping at ice or prying on the equipment.
Blowing Cool Air in Heat Mode
Air from a heat pump is often not as hot as air from a furnace, so it can feel cool on your hand even when the system is working normally. If your home is not warming up, or the air feels cold rather than mildly warm, tell us what the thermostat is set to and how long the problem has lasted.
Running Constantly or Short-Cycling
A heat pump that runs nonstop without reaching the thermostat setting, or that turns on and off in short bursts, deserves attention. Cold weather and heavy use can make a system run longer, so let us know whether the problem is new or has been building.
Strange Noises
Rattling, grinding, squealing, or banging sounds are worth mentioning when you call. Note whether the sound comes from the indoor or outdoor unit and when it happens. If a noise seems severe, turn the system off until it can be checked.
Emergency or Auxiliary Heat Stuck On
Many heat pump systems have backup heat that runs when the heat pump needs help. If your thermostat shows auxiliary or emergency heat for long stretches, or your energy use has climbed, let us know. The emergency heat setting bypasses the heat pump itself, so it is meant as a temporary measure.
What to Expect From Gentry
We discuss the problem, evaluate the system, and explain our findings in plain language. We discuss the price before you approve repairs. If the system has recurring problems, you can also ask us to explain replacement options and how they differ from a repair.
Heat Pump Repair Questions
- Is frost on my outdoor unit always a problem?
- Not always. Heat pumps have a defrost cycle, so some frost in cold weather can be normal. Heavy ice that stays on the unit, or ice along with a home that is not warming up, is worth having evaluated.
- Should I use emergency heat if my heat pump stops working?
- Emergency heat may keep the house warm for a short time, but it bypasses the heat pump and can raise your energy use. Contact us to have the system evaluated rather than relying on it for long.
- Do you repair every brand of heat pump?
- We work on all brands and system types. Tell us the make if you know it, and describe what the system is doing.
Request Heat Pump Repair
Tell us what your heat pump is doing and when the problem began. We will help arrange the appropriate service visit.
Related: Furnace and heating repair · Heat pump replacement